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Shipping & Delivery

Every printed product is made for you after you order, by our production partners — nothing is held in stock. This page explains how it reaches you.

Where we deliver

You can choose these countries at checkout: the United States, Canada, the United Kingdom, Ireland, Germany, France, Italy, Spain, the Netherlands, Belgium, Austria, Portugal, Sweden, Denmark, Finland, Poland, the Czech Republic, Norway, Switzerland, Australia and New Zealand.

How long delivery takes

  • Each product page shows an estimated delivery time, in business days, for the country you are shopping from, together with the production estimate. Public holidays are not counted.
  • These are our suppliers’ estimates, not a guarantee. Holidays and carrier delays can make delivery take longer.
  • The estimate starts once we have everything we need from you, including your approval if your order includes a proof.
  • Items in the same order may be made by different partners and arrive in separate parcels.

Shipping costs

The shipping cost of your order is shown, in the currency displayed, before you pay. Where we collect sales tax or VAT, it is shown at checkout too.

Customs, duties and import fees

  • When a parcel crosses a border, import duties or taxes that we do not collect may be charged by the carrier or the customs authority on delivery.
  • Canada: duties, taxes and brokerage fees may be charged on delivery when an item ships from outside Canada.
  • European Union: when a parcel is sent into the EU from outside it, the EU import handling fee is included in the shipping cost shown at checkout.

Tracking your order

  • After you order, we email you a confirmation. When your order ships, we email you its tracking number and a link to follow it.
  • You can also look up your order at any time on Track your order with your order number and the email address you used at checkout. If you have an account, My orders lists all of them.

Your delivery address

Please give a complete and correct delivery address at checkout. We are not responsible for a parcel sent to an address entered incorrectly.

Lost or damaged parcels

If a parcel arrives damaged or never arrives, we will replace it free of charge or, if you prefer, refund it in full. Email support@beldisegno.com with your order number — and photos of the damage and the packaging — within 30 days of delivery, or of the end of the estimated delivery window for a lost parcel. Our Return & Refund Policy has the details and your legal rights.

Digital orders

Digital artwork and other digital services are not shipped: they are delivered on the site and, where applicable, by email or download link.

Questions about a delivery? Contact us.