Etched and cured
Fiber laser engraving marks stainless steel and other metals permanently, cutting your design into the surface of pendants, charms, tags, bracelets and bangles. It is a strictly on-or-off process — every part of the design is either engraved or left untouched, with no shading in between — so artwork should be solid black on a transparent background and nothing else. The pieces are small, which makes the minimum line and text sizes the constraint that decides whether a design works: 2 px strokes and 18 px text are the floor.
The laser either marks a point on the metal or it does not. There is no intensity ramp, no shading, no halftone — which makes this the most predictable decoration method we offer, provided you build the file the way the process reads it.
The rule that follows is worth committing to memory: assume every non-transparent pixel will be engraved, whatever its colour. A pale grey, a white highlight and a soft glow all engrave exactly as solidly as pure black. Only genuine transparency is skipped.
So build the design as solid black on a transparent background. Anything you do not want marked must be transparent, not white and not light.

A pendant or a charm is a tiny piece of metal, and at that scale the width of the engraved mark stops being a technicality. Lines below 2 px (0.2 mm) do not resolve as lines. Text below 18 px (1.5 mm) loses the enclosed spaces inside its letters and reads as a smudge.
On the smallest items — charms, tags, single-initial pendants — go well past those floors. Simple bold shapes and a small number of heavy letterforms are what look intentional at jewellery scale. A detailed crest that reads perfectly at 50 mm becomes an indistinct grey patch at 12 mm.
A useful test: shrink your artwork on screen to the actual physical size of the piece and look at it from arm’s length. If you cannot read it there, the laser will not rescue it.
PNG or SVG, solid black, transparent background, no colour and no grayscale. If the design is an SVG containing text, convert the text to outlines before saving — otherwise the font may be substituted with a default face wherever the file is processed.
Leave out anything soft. Shadows, glows, feathered edges and gradients have no engraved equivalent; each resolves to marked or unmarked, and the boundary chosen for you is unlikely to be the one you wanted. Making that decision yourself in the artwork is always the better outcome.
Never include a background rectangle. A white or coloured background engraves as a solid filled block covering the whole piece, which is the single most common way an engraved design goes wrong.